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1. How often can I visit inmates?

Each inmate is allowed one twenty minute visit from friends or family members daily at the jail, Monday through Saturday. Inmates can have unlimited remote visits from home.

2. Do I need to come at a certain time to see my inmate?

Friends and family can schedule visits with inmates during any time visitation is allowed. Public visitation hours for on-site visits are found on this hours page.

3. Do I need to schedule my visit or can I just show up?

Visits need to be scheduled at least 24 hours in advance. You will need to use the video visit website. You will then create a free user account (if you don't already have one) and submit that for approval by the facility. Once you are approved, you can then log back in and click on Schedule a Visit at the bottom of the page and follow the steps listed.

Things to Write Down

When you schedule your visit, be sure to write down the following items:

• The date and time of your visit
• The six digit PIN number because you will enter this at the time of your visit
• The video terminal you are assigned to (i.e., Vis_1, Vis_2, etc.)

4. Is there a charge for video visitation?

Each inmate will continue to receive one free on-site visits each day, Monday through Saturday. Inmates can now receive unlimited remote / at-home visits each week. At-home visits cost $5. At-home visits can be scheduled every day of the week from 8:30 a.m. to 8:50 p.m.

5. What do I need to do to visit from home?

You can conduct visits using an Apple or Android phone or tablet. Download the free Securus Visitation app in the App Store or Google Play. You can also use a computer with high speed internet access and a webcam.
You will need to do the following:

1. Create a visitation account.
2. Request access to visit Sherburne County Jail through your account. Your request is then reviewed by jail staff.
3. Once you are approved to be a visitor, you can then schedule at-home visits.

6. Is there anything else I should know?

Here is some other helpful information:

• Children not allowed to visit may not be left unattended in the lobby.
• If you have any questions about visiting from home, visit the video watch website for further information.
• Photo ID will be required for all visitors 10 years of age or older. Acceptable forms of ID will be, but not limited to, Driver's License, State ID cards, School ID, and Military ID. Other forms of photo ID may be accepted if valid.
• There will be no age restriction for visitation. However, all visitors 17 years of age and under must be accompanied by their parent or legal guardian. Proof of this will be required before visitation is allowed. (Proof needed will be a Birth Certificate for parents or court papers for legal guardians).