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Communications Division Feedback

  1. In what way did you have contact with our Communications Division?
  2. If you called 911, what type of phone did you use?
  3. If you called 911, was the call answered in a timely manner?
  4. If you called the Communications Division with a question, was the question answered satifactorily?
  5. Was the dispatcher you spoke with courteous?
  6. Did the dispatcher you spoke with exhibit a positive attitude?
  7. If your call required police, fire or paramedic response, did the dispatcher tell you approximately how long it would take for the emergency services to arrive?
  8. How would you rate the overall competence of the dispatcher (1 being Poor and 5 being Excellent)?
  9. How would you rate the overall attitude of the dispatcher (1 being Poor and 5 being Excellent)?
  10. How would you rate the overall performance of the dispatch center (1 being Poor and 5 being Excellent)?
  11. Would you like us to contact you to further discuss your experience?
  12. Thank You for taking time to complete our feedback form. We strive to provide excellent service to the community, especially during an emergency. Your feedback is valued and appreciated.

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