The Sherburne County Sheriff’s Communications Division, more commonly known as 911 Dispatch, acts as the public safety answering point (PSAP) for the seven municipalities in Sherburne County. The Sheriff provides public safety radio network for the Becker, Big Lake, and Elk River police departments as well as the fire departments in Baldwin, Becker, Big Lake, Clear Lake, Elk River, and Zimmerman. The communications center is responsible for dispatching all law enforcement, fire, and emergency medical services (EMS) within Sherburne County. In 2012, there were 55, 504 incoming calls for service handled by the communications center. That is an average of 152 calls for service per day. Many of these calls were handled further by trained dispatchers to provide additional assistance to citizens and law enforcement alike.
There are 2 Dispatch Supervisors, 12 full-time dispatchers and 3 part-time dispatchers that work in the communications center, providing 24 hour coverage. Minimum staffing at all times is two dispatchers, however, there are generally three dispatchers working during peak call load hours.